Customer Support Specialist for Foodics
Customer Support Specialist for Foodics
Job Description
Foodics is looking for those who are excited to be part of our team in the Center of Excellence! As a Customer Support Specialist.
You will handle clients’ inquiries and questions regarding Foodics product’s overall incoming communication channels and conduct outbound communication with our customers to measure satisfaction.
In short, you will be our first line of support for customers, with the primary goal of providing optimum service at all times!
Job Requirements
Bachelor’s degree in any major.
0 – 2 years of experience in call center or customer service roles
High fluency in the English language, especially speaking and communicating verbally
Flexible to work in different shifts in Egypt – On-site (Must)
Comfortable and skilled in delivering training (Preferred)
Willing to work hard and with autonomy to handle customer cases till case resolution
Is naturally strong in communication, with great ability for problem-solving
Comfortable in conducting routine tasks while maintaining quality standards.
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Job Details
Experience Needed:
0 To 2 Years
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelor’s Degree
Salary:
11000 To 13000 EGP Per Month, Bonuses
Apply from here
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