Call Center Agent for Royal Lab

Call Center Agent for Royal Lab

Job Description
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.

Job Requirements
Bachelor’s Degree
1-3 years of experience in a call center environment
Understanding of company products, services, and policies.
Strong time management and decision making skills
Ability to work night Shift

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Job Details
Experience Needed:
1 To 3 Years
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelor’s Degree
Salary:
Confidential
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