Branches Universal Operations Officer

Branches Universal Operations Officer

About the job
Job purpose:
Deliver high quality service to customers through providing cash banking services.

Accountabilities:
Handle customer requests for cheque collections, Draft cheques issuance.
Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks.
Handling internal transfers, whether within same account or to other PBE accounts.
Process all documents related to cash activities promptly and accurately to ensure customer’s satisfaction using different bank systems and keep them updated accordingly.
Perform end of day reconciliations accurately and on time
Ensure all activities comply with corporate governance & regulatory/legal frameworks.
Process Branch non-cash operational transactions.
Ensure that the branch and on-site ATMs are clean and presentable and report any issues to the Branch manager for follow – up.
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Experience
From 0 to 2 years of banking experience.
Experience gained as part of the ABK training program.
Education
BA Degree in Accounting, Business, Economics or any equivalent.
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