Senior Social Media Specialist for Integrant, Inc
Senior Social Media Specialist for Integrant, Inc
Duties and Responsibilities
Customer-Centric Insight:
Develop a deep understanding of our customers, personas, industries, services, brand, brand values, and goals to inform social media strategy.
Leverage relevant experience and Integrant knowledge to determine target audiences and develop unique marketing campaigns tailored to capture the attention and interest of specific segments.
Collaborative Strategy Alignment:
Work closely with the content manager and content team to align social media and digital platform strategies, ensuring consistent brand messaging and storytelling.
Collaborate seamlessly with other marketing departments to integrate social media efforts with overall marketing initiatives for a cohesive brand presence.
Engagement and Community Building:
Monitor digital channels to foster a strong community of engagement, promptly addressing remarks and comments of all types to enhance customer satisfaction.
Exhibit the ability to craft and adapt the right voice and tone for each social media platform, enhancing brand identity and audience engagement.
Strategic Implementation and Innovative Idea Generation:
Stay current with social media functions, trends, and best practices, implementing strategies that align with overall marketing goals and recommending enhancements for improved performance.
Demonstrate creative skills by contributing new and innovative ideas to elevate social media campaigns and content, capturing audience attention.
Content Calendar Management:
Develop and manage a comprehensive social media content calendar that aligns with marketing objectives and maintains a consistent posting schedule.
Community Building Expertise:
Showcase a proven track record of building and nurturing social media communities, driving engagement and fostering positive interactions.
Oversee all aspects of social media interaction, ensuring a positive customer service experience, and addressing inquiries and feedback promptly. Manage monitoring schedule and coverage for all hours.
Performance Metrics and Reporting:
Monitor and analyze key social media metrics to assess campaign effectiveness and generate performance reports for continuous improvement.
Utilize data analytics to suggest content improvements and refine social media strategies, ensuring content resonates effectively with target audiences.
Emerging Trends and Technologies:
Stay updated on emerging social media trends, platforms, and technologies, and apply relevant innovations to enhance marketing strategies.
Crisis Management:
Demonstrate the ability to manage and mitigate potential social media crises, ensuring brand reputation remains intact during challenging situations.
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Benefits
Salary paid in USD
Six-month career advancing opportunities
Supportive and friendly work environment
Premium medical insurance [employee +family]
English language development courses
Interest-free loans paid over 2.5 years
Technical development courses
Planned overtime program (POP)
Employment referral program
Premium location in Maadi & Nasr City (Free Zone)
Social insurance
Opportunity to travel and work onsite with U.S. customers
In-house Technical and English training programs
Dedicated learning time (check out our 4Plus1 Program)
Flexible work schedules
Perks: events, sponsored lunch, game area, rooftop hangout + more!
Desired Skills and Experience
B2B
SEO
USA
community management
content development
media management
presentation skills
social media
social media strategy
tech industry
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