تفاصيل خدمة عملاء فى شركة Chloride
تفاصيل خدمة عملاء فى شركة Chloride
Call Center Agent for Chloride
About us
Founded in 1981 and based on 100 years of experience from ” Chloride” group of England, “Chloride Egypt “established a long history in the manufacture and development of premium grade automotive batteries. With an annual capacity of two million automotive batteries.
In addition, its wide network of service centers covering most of Egypt’s governorates. “Chloride Egypt “distributes its products domestically as well as having a strong international market base. Because it is keen to provide the highest level of quality, “Chloride Egypt” as the first car batteries manufacture in Egypt to have the ISO/TS 16949 certificate.
Job Description
Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales to customer service problems
Providing customers with the organization’s service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments
للتقديم علي طلب توظيف خاص بمجالك من |هنا
Job Requirements
Bachelor’s degree is a must.
Minimum 1 year experience in call center field
Excellent communication skills.
Excellent negotiation skills.
Good in English.
Tele sales and Telemarketing background
Maximum Age is 28 years old.
Job Details
Experience Needed:
More Than 1 Year
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelor’s Degree
Salary:
Confidential
للتفاصيل والتقديم | من هنا
لأحدث الوظائف وايام التوظيف المفتوحة تابع قناة شغل علي تليجرام من هنا
وظائف قد تهمك ،
》وظائف خدمة عملاء فى شركة العربية للطيران
》وظائف فى شركة سامسونج
》وظائف استقبال فى Proper Business Solutions
》وظائف بنك الاستثمار العربى