تفاصيل وظائف استقبال فى The Club Gym
تفاصيل وظائف استقبال فى The Club Gym
Front Desk Representative for The Club Gym
About us
The Club Gym was founded in April 2019 as a startup located in Dokki, Giza. The Club is equipped with world-class machines and run by world-class coaches. At The Club it is a top priority to create a professional environment for athletes to gain practical and theoretical knowledge through educational workshops. Also, we care to provide a competitive environment which further motivates all clients to give their best
Responsibilities
Scheduling appointments with clients to start new membership or follow up on past memberships
Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services
Processing membership applications and fees and issuing memberships
Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
Updating member records with new contact information and payment details
Maintaining membership records and processing fees as directed by management
Collecting payment from members for gym services rendered
Explaining facility policies and procedures to new members and helping them get acquainted with the facility
Follow up on walk-ins and potential clients
Respond to clients’ complaints in a timely and professional manner.
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Requirements
Experience as a Front Desk Agent, Receptionist or similar role.
Experience with customer service
Excellent communication and organizational skills
Good command of English both written and spoken
Flexible to work on a rotational basis
Problem solving skills
Basic computer know-how
Details
Salary 3K per month
8 hours rotating shifts
1 day off
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