تفاصيل وظائف خدمة عملاء فى المجلس الثقافي البريطاني

تفاصيل وظائف خدمة عملاء فى المجلس الثقافي البريطاني

Customer Service and Sales Officer – Teaching Centre at British Council

About You (essential requirements for the role):
English at Proficiency Level B2
Higher Diploma and/or equivalent professional experience
Comprehensive, proven experience as a customer service and sales executive
Thorough understanding of marketing and negotiating techniques
Fast learner and passion for customer service and sales
Self-motivated with a results-driven approach
Self-motivated and target focused
Resilience
Strong communication skills – including both verbal and written
The ability to influence and negotiate with others
Commercial awareness
Problem solving
Competent IT skills
Numerical skills

Desirable requirements for the role
Customer Service Professional Qualification
Relevant qualification or training undertaken in Sales
Hands-on experience with CRM software is a plus

Further Information
Role: Customer Service and Sales Officer – Teaching Centre
Number of positions: 3
Pay Band: BRC-4-H
Location: Agouza, Egypt
Contract type: 1-year fixed term contract
Closing date: 28th November 2022 (23:59 Gulf Standard Time)
Salary : 8971.2 EGP
Other: This role is open to candidates who have right to work and located in Egypt.

Please note that all applications should be submitted only in English.
It is advisable to apply in advance to avoid any technical issues at the last moment.
The teaching centre department operates six days a week with
Saturdays and weekday evenings usually times of peak demand. Working
schedules are subject to variations to account for activity patterns and
will involve unsocial working hours (including late finishes and
Saturday shifts)
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