Customer Service , in Portugal

Customer Service , in Portugal

Job Title:
Ready for a change of scenery? Are you looking for a job opportunity abroad? Complete with a relocation package? We have everything you need!!
Job Description
We’re hiring Customer Service, Retentions and Content Moderation Advisors to join our fun-loving team in Porto, Matosinhos or Lisbon working alongside some of the world’s biggest and well-known brands.
This exciting career opportunity gives you the chance to reimagine your career and relocate to Portugal with the full support of our relocation team! All you need is to be an EU resident or have a PT visa to work, and we’ll look after the rest!

What’s in it for you?
Benefit from our Concentrix XPLORE package for the hassle-free way to move!
Paid hotel for the first weeks;
Paid Inbound Flight expenses;
Airport transfer;
Full support through our dedicated relocation expert to help you find a permanent place to live, get to know the local area, and answer as many questions as you have, no limits … ask away!
Living in Portugal also offers:

Low cost of living;
A vibrant, historical country, full of culture;
Lively nightlife and culture;
Beautiful golden beaches and stunning mountain views.
A big part of our team speaks at least two languages covering a lot of nationalities! If you’re fluent in Spanish, French, Dutch, Danish, German, Finnish, Norwegian, Swedish, Russian, Turkish, Italian, Greek or Ukrainian we could have the perfect job for you!
English is always required as second language, as most of our training and communications are provided in English.

Our Benefits:
Competitive salary, in Portugal you get paid 14 times a year!
Health Insurance;
Corporate discounts;
Language adder (100 EUR to 850 EUR) – it depends on your language;
Comprehensive initial training and onboarding;
Professional development, mentoring & coaching programs;
Health and Wellbeing initiatives;
Regular team events and parties!

About you:
To qualify for one of our roles, all you need is …
High school diploma;
Some customer service experience;
Solid communication and listening skills including a friendly telephone manner;
You care about customers, helping to solve their problems quickly and have a high sense of responsibility and attention to detail;
Can-do attitude and a genuine desire to leave the customer with a positive experience;
PC literate and know how to use Word, Excel and Outlook. Learning new systems is something you can do easily;
Ability to effectively communicate, both written and verbally;
You’re great at multitasking, including the ability to be flexible and adapt to changes quickly;
Can work in a team and independently;
Ability to rotate shifts, as needed.
Apply Now

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