Customer Service Specialist for inDrive

Customer Service Specialist for inDrive

About the job
inDrive is an international multiapp headquartered in Mountain View, CA. Our ride-hailing user base exceeds 150M users in more than 700+ cities in 47 countries. And our eNPS rate reaches 65,5%! This is twice and even three times higher than companies usually have, including our competitors.
Currently we’re actively growing in Egypt and looking for Customer Support Specialist.
This position is based in Cairo, Egypt .

What will you do:
outgoing calls to clients;
response to clients requests via chat and email;
analysis of client requests (chat, email);
conflicts resolution.

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What we expect from you:
Native Arabic language speaker
English language speaker (intermediate)
Good verbal communication
Multi-tasking
Work in a team
Grammatically correct in written and verbal
Stress resistance
Responsibility
Computer literacy
Customer Focus
Desire to benefit and help people

What we offer:
5/2 shift work/rotation (morning, daytime. night time)
work in the office
opportunities for internal career growth and development.
Apply from here

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