Call Center Agent for Tradeline Stores

Call Center Agent for Tradeline Stores

Job Description:
Rotational Shift basis 8 hours including a 1-hour break (Rotation Shifts from 10 AM to 10 PM)
1 day off per week (Rotational)
Accepted candidates will attend an induction (training before login)

Duties and Responsibility :
Answering incoming calls on time.
Provide customers with service in a friendly, confident, and knowledgeable manner.
Communicate with other departments all relevant customer inquiries if applicable.
Identify and escalate issues to supervisors
Upsell products and services
Complete call logs and reports
Work Location: Masr El Gedida / Nozha

What will provide
Competitive Salary (Lead market )
Attractive Commission

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Job Requirements
Bachelor’s degree required fresh grads are welcomed.
Gender: any
Solid Information about Apple Products is a must.
Previous experience with call centers is a Plus.
Excellent communication and presentation skills
English Language proficiency: Excellent

Job Details
Experience Needed:
0 To 3 Years
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Bachelor’s Degree
Salary:
Confidential
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