Customer Service Specialist for Sky Distribution

Customer Service Specialist for Sky Distribution

Internship Description
Listen to customers’ questions and concerns and provide answers or responses.
Provide information about products and services.
Record detailed customers’ concerns, contacts, interactions, and device status, defects …ect.
Handle customers’ complaints, Identify and assess customers’ needs to achieve satisfaction and provide appropriate solutions and alternatives within the time limits & follow up to ensure resolution.

Internship Requirements
Familiarity with using computer & Microsoft office applications.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.

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Internship Details
Experience Needed:
Not Specified
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Not Specified
Salary:
4000 To 5000 EGP Per Month
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