تفاصيل وظائف بنك HSBC

تفاصيل وظائف بنك HSBC

Call centre Executive – HSBC

Call centre Executive (US – Rotational Shifts) CCM, GSC
Job ID 0000J5ST

Location Cairo, Egypt
Area of interest Operations
Job type Fixed Term – Full Time
Opening date 07-Sep-2023
Closing date 14-Sep-2023

Requirements
Fluency in English.
Flexible with US rotational shifts.
Ability to write business letters and reports & good conversational skills to hold the attention of the customer on the telephone.
Ability to grasp quickly, ability to understand and interpret numeric data & minimum, basic computer knowledge.
Ability to build rapport with people & ability to maintain focus while working with voluminous data & good communication skills – Verbal, attention to details.

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Proven track record of strong focus towards high levels of Quality and Customer Service & ability to multi-task, depending on the criticality of the tasks.
Self motivated and should be able to work under minimal supervision.
Good team player & flexibility to work in weekends, strong Relationship building skills & quick Learner.
What additional skills will be good to have?
Good MS Office skills.
Good reporting and reading MIS.
Understanding real-time urgency.
Apply Now

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