تفاصيل وظائف خدمة عملاء فى بنك المشرق

تفاصيل وظائف خدمة عملاء فى بنك المشرق

Call Center Agent (outsource) for Mashreq

About us
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.

Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.

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Job Descriotion
Interact with customers over the phone to understand their banking needs .
Provide excellent customer service to achieve customer loyalty
Resolve problems over the telephone in the spot
Converts sales opportunities in order to meet financial targets
Clarify and explain procedures and procedures over the telephone
Capture and reports customer feedback towards continuous product development

Requirments :
University Graduate
Very good english level
Very Customer focused
Excellent communication skills
Strong Listening skills
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