تفاصيل وظائف خدمة عملاء فى شركة Realme

تفاصيل وظائف خدمة عملاء فى شركة Realme

Call Center Agent for realme

About us
Realme is a brand of Android-based smartphones developed by Realme Chongqing Mobile Telecommunications Corporation, Ltd., a manufacturer based in Shenzhen, China. It was founded by Sky Li on May 4, 2018, who was former vice president of Oppo.

Job Description
Receive customer inquiries and complaints through emails, telephone calls, outbound calls, etc., and respond to customer questions in a timely and prompt manner and answer them;
Responsible for recording, classifying and sorting out customer feedback;
Identify important complaints, collect information to feed back to TL in a timely manner, and follow up;
Follow the call center process, complete training and exams regularly, and obey TL’s task assignment and mobilization

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Job Requirements
Age: 20-28 years’ old
Very Good listening skills
Very Good communication (orally and written), interpersonal, and teamwork skills
High follow up and organizational skills
Ability to effectively interpret body language Ability to work under pressure
Very Good command of English (written, orally)
Very Good Computer skills (esp. MS Office applications)

Job Details
Education Level:
Bachelor’s Degree

Salary:
Confidential
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