تفاصيل خدمة عملاء فى شركة INTELCIA

تفاصيل خدمة عملاء فى شركة INTELCIA

Customer Service Representative for INTELCIA

About us
Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills that meet international standards.

In order to allow its customers to focus on their challenges and core business, Intelcia offers a global offer on shore, near shore and offshore around a cluster of 4 main solutions: Multichannel CX Solutions, Business Processes, IT Solutions, and Innovative & Consulting Solutions.

Job Description:
We are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support.

What We Offer:
Competitive basic salary of 6600 EGP.
Additional performance-based incentive of 220 US Dollars based on Key Performance Indicators (KPIs).
Social and Medical insurance coverage.
14-day paid training program to equip you with the necessary skills.
5 working days with 2 days off.
Rotational shifts (morning, afternoon, and overnight).
9-hour workday including a 1-hour break.
Transportation provided to and from the site.
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